Parent Resource Package
Collection of all the guides you will need for your parents.
⚠️This guide is still a work in progress and will be updated periodically once the relevant guides have been created
Enrolments
Accessing OWNA
- Download the App for IOS or Android
- Login to the App
- Login to the Parent Portal
- Multiple Services Login on the App
Updating Details
- Update Personal details e.g. Address, DOB, CRN
- Change your Parent PIN code
- Updating Enrolment forms
Tracking Daily Activities
- Checking Daily Information
- Observation posts/daily learning stories
- Save Photos and Posts
- Programs
- Feedback on a QIP
- See Reports and Records for a Child
Invoices/Transactions
- Signing a DDR (if applicable)
- How to view my statement
- How to check/read Invoices
- How to make a One-off Payment
CCS (if applicable)
- Sign the Complying Written Arrangement (CWA)
- How to view the Statement of Entitlements
- Confirm a CCS Enrolment (Services Australia)
- CCS Sessions
Attendances
- How to mark a child in attendance
- Own Device
- Public Mode
- Staff signed in your Child - Confirm the Attendance
- How to mark a child absent
- How to book a Casual day
Communication with Educators/Service
- How to post to an educator (send a message)
- How to see a message from an educator
Events and Calendar
- How to see the Service calendar
- How to RSVP to an event
Forms
- Submit a Custom Form
- Sign an Excursion Form
- Sign an Incident Report
- Submit a Medication Record
- Submit a handover note for the educators
- Submit a non-prescribed medication/cream form
- Submit a Re-Enrolment for child(ren) (if applicable)
Troubleshooting
All PDF Resources
OWNA Training - Parent Portal/App Walkthrough