Child/Family Leaving Checklist

 💡When a family leaves the service or is about to leave there are a number of areas that need to be actioned/checked, please use the below areas as a basic guide, to add to your services own checklist.

• Submit a cease of enrolment to CCS for the child 
• ➜ Cease of Enrolment to CCS
• Ensure the family are aware that they must attend on the last day of care to be entitled to CCS. (otherwise full fee will be charged) 
• Refer to the ➜ Child Care Provider Handbook for relevant rules

• Conduct an exit survey/questionnaire
• Use ➜ Custom Forms to build/deploy
• Record in the ➜ Children Exit Report
  
• Deactivate a Child or place an End Date on the Child's profile 
• ➜ Deactivate and Reactivate Child Profiles
• Deactivate Parents or Guardians if they no longer have other children attending the service 
• ➜ Deactivate and Reactivate Parent Profiles
• Advise family of Parent Portal so they can access data which was captured during their Childs Attendance 
• ➜ Parent Portal

• Balance and create a closing invoice for the family account
• ➜ Closing Invoice
• Return Bond balance or Use Bond to make payment of outstanding fees
• ➜ Return/Transfer Bond balance
• Inactivate Family Account
• ➜ Deactivate/Reactivate a Family Account

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