Closing Invoices

⚠️ Creating a Closing Invoice will not automatically deactivate the Family!

Closing invoices can be used to generate one or more invoices with a specific amount and reference that doesn't depend on a date range and attendances.

It can be used to generate a Debit and Credit (once paid) in the Family Transactions -OR- just a Credit (to offset an existing debt).

A closing invoice doesn't have to be used only when a family is leaving your service. This feature can also be used to debit end-of-term fees or end-of-year invoices.

💡 Before you generate the invoice, it is advised that you balance/rebatch the family account to see their latest balance as of the current date.

💻 Billing > Family Transactions

1. Select a Family and click Get Transaction Statement
2. Click the Action button and select Create Closing Invoice
3. Optional: Now you can select multiple families or use tags to create a bulk closing invoice
4. Enter the Invoice Line Item (Reference)
5. Enter the Amount
6. Write any comments (if any) to appear on the invoice
7. Select an optional Backdate or Due Date (if any)
8. Select Apply Surcharge if you want the transaction costs (merchant fees) to be added to the invoice total
9. Select Credit/Final Invoice if you don't want to create a Debit
10. Click Generate Invoice

If the Credit checkbox is not ticked, the invoice will add a Charge (Debit) with the same description what they are paying, so paying the invoice will return them to a zero balance.

If the Credit checkbox is ticket, the invoice will only add a credit, so they will be paying off existing debt with no new charges added.

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