Reactivating a Ceased Enrolment to CCS

Children may return after being away for a period of time which therefore means that the Enrolment ID has Ceased (this will happen automatically after 14 weeks of non-attendance). If the enrolment status is Ceased, you will need to Reactive the enrolment to CCS.

💡 Sometimes the Enrolment ID needs to be replaced if it is not displayed in the Child's profile

1. Go to the CCS tab in the child's profile
2. Enter a new effective from date (must be after the ceased date of the previous enrolment, and not a future date)
3. Enter a late reason (if effective from date is more than 7 days ago)
4. Change the dropdown for 'Reactivating a CEASED Enrolment?' to 'Yes'
5. Click 'Update Enrolment to CCS'

1. Click on the CCS Enrolment Status (quick link) in the child's profile to check the enrolment has gone into Pending Confirmation
• Use the troubleshooting guide if it has not changed to Pending Confirmation
2. Ask the parent to confirm the enrolment in their MyGov account

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