Staff Access & Permissions

💻 Staff > Manage Staff (Click on a staff name)

➜ Click here to view the user access matrix

• Centre Admin (Full Access - except for CCS and Financials)
• Staff (Access to certain areas only)
• Kitchen Staff (Same as Staff but has access to modify menu)
• Agency Staff (Access to certain areas only)
• Maintenance (Can only access Checklists/Hazard Maintenance Log via the APP)

• Restricted Access (only for non-admins)
• Can Approve Post (related to setting: 'only admins can post')
• Can Publish Incident Reports

⚠️ The following can only be set by a Super Admin:

• CCS Access
• Can Manage Fees Matrix
• Can Manage Transaction Fee Items
• Allow Ad-hoc Transactions
• Can See Financials Information
• Can See Pay Rates

A Super Admin is someone who can provide additional access and permissions to other admins. This is usually reserved for the APO or upper management of a larger organisation. Super Admins have a star icon under their access type in the Manage Staff list.

• Super Admin can only be given or removed by the support team 
• Written authority from the appropriate person (e.g. APO is required)
• Super Admin users have unrestricted access in OWNA

APO is a configuration that locks the profile for service owners (and other Super Admin users) to prevent other admins from being able to view or update their credentials and personal information.

• How to assign an APO

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