Approved Provider/Owner (APO)

Approved Provider/Owner is a Registered Permission that can be selected in the staff profile to flag the primary contact for an account. It also locks their profile and prevents other admin users from viewing that user's profile and changing login details.

💡 If this position has been incorrectly applied, the primary contact will need to create a helpdesk ticket to request it to be removed!

💻 Staff > Manage Staff

1. Click on the staff member's name to edit their profile 
2. Under Registered Position, select 'Approved Provider/Owner' (hold Ctrl/Cmd to select multiple positions)
3. Click Update Staff Details

➜ Learn more about Approved Provider Responsibilities

⚠️ Things to note:

• Applying the flag of APO is a security measure which ensures the APO account remains secure
• No other Admin Staff/other APO staff accounts will be able to adjust/deativate the APO account
• The APO account holder only can edit their account, if they have any issues with access they will need to make contact with OWNA directly

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