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CCS Actions

Last Update há 5 meses

Create New Enrolment to CCS Cease Enrolment to CCS Reactivating a Ceased Enrolment to CCS Session Reports - Submitting Attendances / Sessions Mark Individual Child Absent (with a Reason)

Centre Closure

Report Center Closed - (End of Year/Natural Disater/Foreseeable/UnForeseeable reasons/Training etc)

If your centre/service is closing over the holiday period, there are a couple of things you may need to check beforehand.

1. Report Closure to CCS

  1. Go to CCSS > Service Details
  2. Scroll down to Service Temporarily Closing
  3. Select an Action and Reason
  4. Enter first and last day of closure
  5. Click Update

2. Delete Attendances (Non Charging Days)

If you are not charging over the holidays, you can delete all of the attendances using the following steps:

  1. Go to Attendances > Weekly Attendances
  2. Select the week you want to delete attendances from and click Get Report
  3. Scroll to the very bottom of the screen and click Bulk Delete Attendances
  4. In the modal, Select the Room and Days you want to delete attendances for, then click Delete Attendances

⚠️ Take special care to ensure you have selected the correct week in step 2 as there is no way to bulk reverse this action

3. Marking Absences (Charging Days)

If you are charging for any days during the holidays (e.g. public holidays) then you can pre-mark the children as not attending for the regular submission to CCS.

  1. Go to  Attendances > Daily Attendance
  2. Select the date you want to mark and click Get Report
  3. Scroll to the bottom of the page and click Mark all Not Attending/Change all Fee
  4. Select the checkbox to Mark all children as NOT ATTENDING
  5. Enter Comment/Reason (e.g. Public Holiday - Christmas)
  6.  OPTIONAL: Tick the box to set a different fee and enter the holiday fee underneath
  7. Click Update Attendances
  8. Repeat this for each day as required

⚠️ If you don't have auto-submissions turned on, you will still need to manually submit the sessions at the end of the week

4. Check/Close Casual Bookings

If you have rooms set to automatically create casual bookings, you may also want to check and close these so that parents don't try to book them.

  1. Go to CRM > Casual Bookings
  2. Filter by the dates you will be closed and click Get Report
  3. Click Delete for each Room/Day or Close Bookings

5. Stop Checklist Notifications and Auto-Posts

  1. Go to Configure > Events
  2. Click the + button in the top right corner to add a new event
  3. Enter the event details and click the checkbox Centre Closed during this Event/Period
  4. Click Add Event

6. Accounts & Public Holidays

If you are auto invoicing, OWNA will NOT generate your invoices if it falls on a public holiday. We will instead generate your invoices the next business day; if this occurs you will need to debit your families manually if the regular debit day has passed.

If you are auto-debiting, OWNA WILL debit your invoices as normal. However, no money will be taken until the next business day.

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