Split Families/Accounts and Payments (Same Child)

Sometimes it is necessary to split a child's bookings/attendances between two different entities for the purpose of paying their daycare fees. This could be due to separated parents and/or custody situations or where a third party/business is paying a portion of the fees. For this process, you will create a new child profile and Family Account for the 'other party', and then each child will be set up with an alternating booking pattern.

For split accounts where the payments are being split by children (rather than by days), use this guide: Split Families/Accounts and Payments (Multiple Children)

You will need to set up a unique child profile and Family Account for each paying entity. They should be named accordingly in the system so that you can identify them easily (e.g. Child Name [m], Child Name [d]) and ensure the Parent/Carer/Guardian(s) are only linked to their corresponding child and Family Account.

1. Create a second child profile
2. Update booking patterns in both child profiles so attendances don't overlap
3. Create a parent profile (or link an existing parent/carer)
4. Create a new Family Account and link the child and parent

The above example can also work where Entity 2 is an organisation instead of a parent, except the second child enrolment should be submitted as Arrangement with an Organisation (OA) and they cannot claim CCS.

The booking patterns for each individual child should be configured separately so that the sessions don't overlap with the other booking pattern.

If the bookings are split by week, then the parent paying for the PRIME week will need to have an Advance Booking Pattern (so that the second week doesn't get added automatically).

• Both patterns should start on the same date - the patterns go by a universal fortnight, not based on the date they start
• The child on the ALT week can use a standard pattern

Each child profile will need a unique enrolment with the paying party as the primary carer. 

• If both entities are parents/carers (e.g. mum and dad split accounts), then each parent needs to apply to Centrelink to receive CCS entitlements for the portion of the fees that they are paying (each parent/child combination will have a different enrolment ID).
• If one of the entities is a business/organisation contributing towards the fee payments (TPP), they do not qualify to receive CCS and must pay the full amount (a Relevant Arrangement can be used as the enrolment type to submit their attendances to CCS).

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