Fees Matrix - Add and Manage Fee Rates
Overview
The Fees Matrix is a list of named fee rates for your centre/service configured under each room.
Adding Fee Rates
⚠️ Fees cannot be deleted once added!
Add a new fee rate to one or more rooms -
💻 Configure > Rooms > Room Fees Matrix (quick link)
- Click the + button in the top right corner
- Enter the Fee Name
- Select the Rooms (hold Ctrl/Cmd to select multiple, hold Shift to select a range)
- Select the Session of Care
- Select the Regular Rate
- Enter a Casual Rate (if any)
- Click Add Fee
Note: The Staff Discounted Rate is a legacy feature. We recommend using the new Staff Discount method!
Add a new fee rate (fees matrix setup tab) -
💡 'Can Manage Fees Matrix' permission required
💻 Configure > Rooms
- Click on the Room Name
- Go to the 'Fees Matrix Setup' tab
- Enter the Fee Name (this is what will be selected when updating a booking pattern or session)
- Select the Session of Care (this is submitted to CCS for entitlements calculation if using OWNA for CCS)
- Enter the Regular Rate (the amount you are charging per session, submitted to CCS)
- Casual Rate (if any, will be used when a casual booking is entered to the rolls)
- Click Add Fee to Matrix

Rename or Deactivate Fee
Rename or deactivate a fee rate;
- Click the (blue) Edit button
- Enter the new name and/or tick the checkbox
- Click Update Fee
Fees Matrix Training Webinar
Disclaimer
The information and content provided in this video were accurate and up-to-date at the time of recording. However, due to ongoing updates and improvements, some details may have changed.
