Child Relationship/Permissions

💡 Only Centre Admins can update this area

The Relationships/Permissions tab in a child's profile controls who is linked to the child and what actions they can perform or what content they can see.

If a parent says they are unable to view details from their child in the app, it is likely they haven't been linked correctly to the child (check for duplicate parent accounts) or they have not yet been assigned any permissions.

Add

1. Go to the Relationship/Permissions tab in the child's profile
2. Select a Parent/Carer/Emergency Contact profile
• Start typing a name to narrow the list of available options
3. Select Relationship type
4. Select App Permissions
5. Select Parent/Carer or Other Relation
• When Other Relation is picked, additional Authorisations can be selected. It is assumed that Parents/Carers have all Authorisations.
6. Click Add Relationship

Edit

1. Click the Blue edit button
2. Make any changes
3. Click Update Relationship

Remove

1. Click on the red X next to a relationship
2. Select OK to confirm

Change Order

• Click and drag records up and down to change the order

• Full Access - Can see all details about the child (except billing)
• App Access Only - Can see general posts relating to child (no child profile or daily info)
• Sign in/out Only - Can sign the child in/out via Public Mode kiosk and see general community posts in the app

Refer to the Parent Access Matrix for more information on each permission level.

Select the Parent/Carer Relation Type to assign Primary/Secondary Carer tags.

• Only two relationships can be Parent/Carer at the same time
• Click Swap Primary/Secondary Carer to change the Primary Carer for the CCS Enrolment (new enrolment ID is still required)
• Secondary Carer tag can be added/removed by editing the record and changing it to Parent/Carer or Other Relation

• Only the Primary/Secondary Carers + Other Relations with Full Access will appear in the child's profile Quick Links

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