Child Relationship/Permissions
Overview
The Relationships/Permissions tab in a child's profile controls who is linked to the child, what actions they can perform, and what information they can view.
💡 If a parent reports being unable to view details about their child in the app, it is likely that they haven't been linked correctly to the child (check for duplicate parent accounts) or have not yet been assigned any permissions.

Permissions
- Relationships can only be managed by Centre Admins
- Primary Carers also have the ability to add, edit, and remove other relationships from a child via the app and portal
Adding/Removing Relationships
Add
- Go to the Relationship/Permissions tab in the child's profile
- Select a Parent/Carer/Emergency Contact profile
- Start typing a name to narrow the list of available options
- Select Relationship type
- Select App Permissions
- Select Parent/Carer or Other Relation
- When Other Relation is picked, additional Authorisations can be selected. It is assumed that Parents/Carers have all Authorisations.
- Click Add Relationship
Edit
- Click the Blue edit button
- Make any changes
- Click Update Relationship
Remove
- Click on the red X next to a relationship
- Select OK to confirm
Change Order
- Click and drag records up and down to change the order
App Permissions
- Full Access - Can view all details about the child (except billing information). This also includes the authorisation to collect (sign in/out) for 'other relations'
- App Access Only - Can see general posts relating to child (no child profile or daily info)
- Sign in/out Only - Can sign the child in/out via Public Mode kiosk and see general community posts in the app
Refer to the Parent Access Matrix for more information on each permission level.
Primary & Secondary Carer
Select the Parent/Carer Relation Type to assign Primary/Secondary Carer tags.
- Only two relationships can be Parent/Carer at the same time
- Click Swap Primary/Secondary Carer to change the Primary Carer for the CCS Enrolment (new enrolment ID is still required)
- Secondary Carer tag can be added/removed by editing the record and changing it to Parent/Carer or Other Relation
Quick Links
- Only the Primary/Secondary Carers + Other Relations with Full Access will appear in the child's profile Quick Links
