Preparing for Vacation Care
This guide is for OSHC services that change to Vacation Care during the school Holidays.
🎬 Watch the Vacation Care Webinar (March 2025)
Disclaimer
The information and content provided in these videos were accurate and up-to-date at the time of recording. However, due to ongoing updates and improvements, some details may have changed.
Set Blockout Dates
💻 Configure > Rooms > Blockout Dates
- Select Rooms
- Pick Date Range
- Enter Reason
- Click Blockout Date(s)
- Go to Attendances > Weekly Attendances for each week being blocked to confirm that attendances have been removed

Open Casual Booking Spots
💻 Attendances > Casual Bookings
- Go to the Add Casual Spots tab
- Pick the date range (e.g. school holiday dates)
- Select the Vacation Care Room
- Enter the number of spots per day you want to make available
- Select the fee structure
- If you want the spots to be 'closed' by default (meaning you can open them for parents to book at your discretion) then tick the last box
- Click Add Casual Spot(s)
Casual Bookings Settings
- Check that your Vacation Care room is available for All to Book by going to the Settings tab and clicking the Edit button next to the room name.
Linking Excursions and Custom Forms
- From the View Casual Bookings tab, you can edit an upcoming day (orange heading) to add an excursion and/or custom form for parents to complete during the booking process.
Booking Casual Spots
- Families can now book 'open' spots via the app ✅
- Admins can book-in on behalf of the parent from the View Casual Bookings tab ✅
- If spots are closed or no free spots are available, families can use the bell icon to be notified if more places become available ✅
- Admins can view these on the Notification List tab and book the child when spots are made available ✅