View/Pay OWNA Subscription Invoices
View/Pay App Invoice
Overview
š» Configure > OWNA Subscription
In this section, you can enter/update your payment details to pay your OWNA app subscription and view all previous invoices.
View all your services invoices in one place from the HQ portal!
š»Ā Centre > App Invoices/Receipts
Package / Billing Date
The Package your service is on will reflect at the top of the OWNA Subscription screen.
Your next billing date will also reflect indicating what date of the month / date your next invoice/debit will occur.
Update Payment Details
We will email you when new invoices are generated (a valid email address is required). But to make the process even easier, you can enter your preferred Credit Card or Direct Debit (bank account) details to renew your subscription each month automatically.
- Select your preferred payment method
- Enter your payment details
- Enter your name, email, position and signature
- Click Submit Details
Update Invoice Email Address
InĀ Configure > OWNA Subscription, at the bottom left is App Invoice Details & Email. If you want your OWNA Invoices to be sent to a different email from what is located in the Email field. Please change the email address located here. This will ensure that your next invoice will be emailed to the address you have changed it to.Ā
Invoice History
From the Invoice History screen, you can see if saved payment details were present when the invoices were generated, manually pay any open/overdue invoices, and view/print or save invoices.
ā ļø Clicking Pay Now and entering your details will not save your payment details for new invoices!
Download / Print
- Click the View/Print Invoice button
- Press Ctrl + P (Command + P on a Mac)
- Select a printer or choose 'Save as PDF'
- Click Print/Save
Overdue Alert
An Alert will appear prior to any lock out. The alert will appear when the invoice goes into an overdue status. Click on App Invoices to take you to the Invoices for the service you are logged into.
If you have made payment, this alert will disappear once the invoice is reconciledĀ
*Manual direct deposit payment can take up to 5 business days to be reconciled
Account Lockout
You will be automatically locked out of OWNA if you have TWO overdue invoices. Log in to the web portal with an admin profile and click the link at the bottom of the message to pay the invoices and unlock your account.
