Set Up Family Billing Structure
💡 Click 'Update Billing Structure' to apply changes to settings
💻 Billing > Family Accounts > Billing Structure (tab)
Select Billing Method
- Bill in Arrears (with CCS confirmed): Choose this method if you want to bill after the period has past and the CCS subsidy has been paid to your account. This ensures parents are only paying the correct Gap amount.
- Arrears 1 Week/No Estimating the Next: Choose this method if you want bill for the previous week and current or next week in the same invoice/period without estimating CCS.
- Bill in Advance (no estimating): Choose this method if you want to bill in advance of the period ending. Parents pay full amount and any CCS subsidy paid for the prior period is used to deduct the difference.
- Bill in Advance (with estimating): Choose this method if you want to bill in advance of the period ending. Parents pay the estimated CCS gap. Remember that this figure might not be 100% correct.
💡 The Department of Education does not recommend invoicing families using estimates of fee reduction (before Child Care Subsidy has been paid). This is because the actual amount of Child Care Subsidy paid (if any) may vary for a range of reasons that providers will not always be aware of, and therefore will not be able to account for, in any such estimate. Read more here.
Merchant Cost Settings
- Pass on Direct Debit Cost -Â we recommend that you absorb the Direct Debit cost
- Absorb Credit Card Cost - we recommend that Parents pay the Credit Card transaction fees
Parent Payment Settings
- Allow Parents to Choose Frequency/Billing Days
- Do NOT allow Parents to do One-off Payments on App
Invoice Settings
- Do not Include Future Credits on Invoice - Ignores credits applied in the future from the invoice period
- Show "Mark Paid" button on Invoice Listing - Should only be used when not paying invoices via the merchant
Automatic Billing
- System to Automatically Create Invoices - OWNA will automatically generate invoices based on the settings in the Family Accounts
- Do NOT Include Future Credits (Auto Invoicing) - Decide whether or not auto invoices should include future credits
- System to Automatically Debit Families - OWNA will automatically debit any new invoices generated based on the regular debit day selected in the Family Accounts
Transaction Settings
- 'Add Transaction' function must use (fixed)Â Transaction Items