Parents Add/Manage Emergency Contacts

Parent App/Portal

Overview

The Primary Carer associated with a child can add and manage Emergency Contacts and update authorisations in the app or web portal.

đź’ˇ The ability to add/manage emergency contacts may be disabled by the centre. Please contact your service if you are unable to complete the listed steps.

Manage Permissions in the App

  1. Open the Family Menu (three lines in the top left corner)
  2. Select a child
  3. Open the Child Profile menu (three dots in a circle, top right corner)
  4. Go to Manage Permissions

Add a new Contact

  1. Press Invite
  2. Select the children they should be linked to
  3. Enter contact details
  4. Press Send Invite

Updating Authorisations

  1. Open the Family Menu (three lines in the top left corner)
  2. Select a child
  3. Press Parenbts/Guardians Contacts
  4. Press edit to the right of an emergency contact (square with pencil icon)
  5. Check or uncheck authorisations
  6. Press UPDATE

Manage Permissions in the Portal

  1. Go to Settings > Permissions - Manage Access
  2. Enter details
  3. Click Send Invite
  • You can also edit and revoke access from this screen

Adding/Updating Emergency Contact Authorisations

  1. Go to My Children > View Enrolment Form
  2. Select a child
  3. Click Get Enrolment
  4. Edit/Update the details in First Emergency Contact and/or Second Emergency Contact
    • Changing the details to another person will add them to the child's contacts (it will not remove the previous person)
  5. Click Update Enrolment Form

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